GRAPHIC DESIGN & WEBSITE DESIGN FAQs
If you’re considering working with Designerbloom, you might have a few questions about the process, pricing, timelines, and what to expect.
Below are some frequently asked questions about branding, logo design, and website design in New Zealand.
WORKING WITH DESIGNERBLOOM
Can I book a discovery call with Designerbloom?
Absolutely. If you’ve explored my portfolio, feel aligned with my pricing, and are genuinely interested in working together, you’re very welcome to book a call.
To protect my creative time, I keep my phone on silent – so if I miss you, please leave a message and I’ll get back to you as soon as I can.
Do you work with small businesses and startups?
Yes – I specialise in working with small businesses, solo operators, and startups. Many of my clients are building their brand from the ground up and want something that feels considered, professional, and aligned with their vision.
What makes Designerbloom different from other designers?
I offer a calm, thoughtful design process with a strong focus on understanding your business and creating something that truly fits. Clients often say I “just get it” – and that the process feels easy, collaborative, and supportive from start to finish.
DESIGN PROCESS & TIMELINES
How long does a logo or branding project take?
Most branding and logo projects take around 2–4 weeks from the start date, depending on the scope and how quickly feedback is provided.
How long does a website design take?
Website projects typically take 3–6 weeks once design has started. Timelines can vary depending on the size of the site and how quickly content and feedback are supplied.
What do you need from me to get started?
Before we begin, I’ll send you my online questionnaire to gather key details about your business, your goals, and the direction you’d like your brand to take. For branding and websites, I’ll also ask for visual inspiration (such as a Pinterest board) to help guide the initial design research.
PRICING & PAYMENT
How much does logo design cost in New Zealand?
The cost of logo design can vary depending on the level of detail and strategy involved. At Designerbloom, I offer structured packages designed to suit small businesses and startups, ensuring you receive a thoughtful, professional result without unnecessary complexity.
How much does a website design cost in New Zealand?
The cost of a website design and build can vary depending on the level of detail and pages required. At Designerbloom, I offer web design and build packages designed to suit small businesses and startups, ensuring you receive a thoughtful, professional result without unnecessary complexity.
What are your payment terms?
A 50% deposit is required to secure your project in my schedule. The remaining balance is due before final files are delivered. Payments can be made via NZ bank transfer or PayPal. Designerbloom is not GST registered.
DESIGN & DELIVERABLES
Do you create all of your own work?
Yes – all work is created by me. I don’t outsource or subcontract, so you’ll work directly with me throughout your project.
What if I don’t like the design?
I’m very mindful of fit and will always be honest if I feel another designer may suit your project better. My projects include a revision process, and I work closely with you to refine the design until it feels right.
Can I have the fonts used in my logo?
Fonts are licensed software and can’t be shared unless you purchase your own licence. I’ll guide you on suitable brand fonts for everyday use across your business.
Can you organise printing for me?
I don’t print in-house, but I work with trusted suppliers and can manage the process for you, or supply print-ready files for your chosen printer.
WEBSITE DESIGN & SUPPORT
What platform do you use to build websites?
I design all websites using Rocketspark – a New Zealand-based platform that is reliable, secure, and easy to use.
Why do you use Rocketspark?
Rocketspark allows me to create beautiful, functional websites without the need for plugins or ongoing maintenance.
It offers built-in security, mobile-friendly design, and an easy-to-use editing system, making it ideal for small business owners.
Will I be able to update my website myself?
Yes – all websites are built on the Rocketspark platform so you can easily update your content, images, and pages without needing technical knowledge.
What is a responsive website?
A responsive website automatically adjusts to different screen sizes, ensuring your site looks great on desktop, tablet, and mobile. All Rocketspark websites are responsive.
What is SEO and do you include it?
SEO (Search Engine Optimisation) helps your website appear in Google search results. I include foundational SEO setup on all websites, ensuring your pages are structured correctly and ready to be indexed by search engines.
ADDITIONAL INFORMATION
Do you offer support after my project is complete?
Yes – I’m always here if you need help with updates, additional design work, or future improvements.
Do you offer discounted work for charities?
I support a selection of charities and may offer discounted rates for small-scale not-for-profits depending on availability.
